Inverter Logistics from China and Vietnam to Europe, India and the USA

Cargo: Residential Energy Storage Inverters and Components
Service: DDP Door-to-Door
Origins: China and Vietnam
Destinations: Netherlands, India and the USA
Modes: Ocean Freight and Air Freight
Cargo: Energy Storage Equipment, including Class 9 DG shipments

Customer Requirement

The customer manufactures and exports residential energy storage inverters and related components to overseas markets.

As its business expanded, the customer began shipping from both China and Vietnam to customers in Europe, the USA and India. This created a need for different transport options depending on the origin, destination and delivery requirements.

BSI supports the customer through two main logistics routes:

Route 1 – China to Europe and India

Ocean freight with DDP door-to-door delivery to the Netherlands and India.

Route 2 – Vietnam to the USA and India

Air freight with DDP door-to-door delivery to the USA and India.

This setup allows the customer to work with one logistics partner across multiple production locations and overseas markets.

The Challenge

1. Production delays created a tight delivery window

The Vietnam factory was facing capacity constraints, creating a risk of production delays for one shipment to the USA.

At the same time, the customer needed the shipment to be delivered during the Christmas period.

Any delay at the factory would leave less time for booking, airport handling, international transportation, customs clearance and final delivery.

The challenge was therefore not simply to arrange an air shipment. BSI needed to keep the shipment moving once the cargo became available and coordinate the destination delivery in advance.

2. Class 9 DG requirements added another layer of complexity

The shipment involved Class 9 dangerous goods requirements.

For cargo departing from Hanoi, the shipment had to meet the applicable airport and air transport requirements, including battery-related documentation, labels and marks, and packaging requirements.

BSI assisted with:

• Battery-related shipping documents
• Dangerous goods labels and marks
• Packaging checks
• Packaging reinforcement
• Origin airport shipping requirements

For this type of cargo, having an airline booking is only part of the process. The shipment also needs to meet the acceptance requirements of the airport and airline before it can move.

BSI's Solution

1. Ocean freight for regular shipments from China

For the customer's China-origin shipments, BSI provides DDP door-to-door ocean freight to:

• The Netherlands
• India

The service covers the main logistics steps from factory pickup and export customs clearance through international ocean freight, destination customs clearance and final delivery.

For regular shipments where transit time allows more flexibility, ocean freight provides a practical option for managing transportation costs and inventory replenishment.

2. Air freight for time-sensitive shipments from Vietnam

For shipments originating in Vietnam, BSI provides DDP door-to-door air freight to:

• The USA
• India

For the Vietnam-to-USA shipment, the planned logistics chain was:

Vietnam Factory → Hanoi Airport → Air Freight → US Customs Clearance → Truck Delivery

The shipment was managed based on the customer's required delivery date rather than simply the airport-to-airport transit time.

3. Pre-shipment DG and packaging checks

Before the cargo was handed over to the airline, BSI worked with the customer to prepare the shipment according to the requirements applicable at Hanoi Airport.

The work included reviewing the required battery documentation, checking labels and marks, and reinforcing the packaging where necessary.

Handling these requirements before the cargo reached the airport helped reduce the risk of delays caused by missing documents or packaging issues.

4. Urgent coordination of air freight capacity

Because production delays had already put pressure on the delivery schedule, BSI moved quickly once the cargo was ready for shipment.

The team coordinated available air freight capacity and adjusted the shipping arrangement according to the actual cargo-ready date.

At the same time, destination delivery resources were arranged in advance to avoid unnecessary waiting after arrival in the USA.

5. Destination trucking arranged in advance

BSI also coordinated trucking resources at destination before the shipment arrived.

This allowed the shipment to move from:

Customs Clearance → Local Trucking → Final Delivery

without relying on last-minute arrangements during the Christmas period.

Result

Despite the production risk at origin and the tighter logistics capacity during the Christmas period, BSI completed the Vietnam-to-USA shipment and delivered the cargo:

2 days earlier than the customer's expected delivery date.

The customer continues to use BSI for both origin locations and multiple destination markets:

China → Netherlands / India
Ocean Freight, DDP Door-to-Door

Vietnam → USA / India
Air Freight, DDP Door-to-Door

The result is a logistics setup that allows the customer to use different transport modes while maintaining one logistics partner across its China and Vietnam operations.

Value to the Customer

For an energy storage equipment manufacturer, international logistics can become increasingly difficult as production and sales expand across multiple countries.

In this case, the customer needed to manage:

• Two production origins
• Multiple overseas markets
• Both ocean and air freight
• DDP door-to-door delivery
• Class 9 DG requirements for applicable shipments
• Urgent delivery requirements during the Christmas period

BSI manages these requirements within one logistics framework, covering transportation, export handling, customs clearance, DG preparation and destination delivery.

More importantly, the Vietnam-to-USA shipment demonstrated BSI's ability to respond when a shipment schedule is affected by production delays.

By coordinating air freight capacity and destination trucking resources, BSI helped the customer complete final delivery two days ahead of the expected delivery date.

Key Capabilities

2 Origin Locations
China & Vietnam

3 Destination Markets
The Netherlands, USA & India

2 Transport Modes
Ocean Freight & Air Freight

DDP Door-to-Door
Customs Clearance & Final Delivery

Class 9 DG Handling
Pre-shipment documentation and packaging support

Urgent Shipment Management
Air freight capacity and destination trucking coordination

FAQ : Inverter Logistics from China and Vietnam

Q: 1. What logistics services did BSI provide for this inverter customer?

BSI provides two main logistics solutions:

• China to the Netherlands and India: Ocean freight with DDP door-to-door delivery
• Vietnam to the USA and India: Air freight with DDP door-to-door delivery

The services cover factory pickup, export handling, international transportation, destination customs clearance and final delivery.

Q: 2. Why did the customer use both air and ocean freight?

The choice of transport mode depends on the origin, destination, shipment requirements and delivery timeline.

For China-origin shipments to the Netherlands and India, ocean freight is used for regular shipments where transit time allows greater flexibility.

For Vietnam-origin shipments to the USA and India, air freight is used when a shorter transit time is required.

BSI evaluates the shipment based on its actual requirements rather than applying the same transport solution to every shipment.

Q: 3. What were the main challenges in the Vietnam-to-USA shipment?

The main challenges were:

• Potential production delays at the Vietnam factory
• A fixed delivery requirement during the Christmas period
• Class 9 DG requirements
• Hanoi Airport shipping requirements
• Limited time to secure air freight capacity
• Destination trucking arrangements in the USA

BSI had to coordinate these factors together rather than treating air freight as a standalone booking.

Q: 4. How did BSI handle the Class 9 DG requirements?

BSI assisted with the preparation and review of the shipment before departure, including battery-related documentation, dangerous goods labels and marks, packaging checks and packaging reinforcement.

The exact requirements depend on the cargo, battery configuration, origin airport and airline. These details are reviewed before shipment to determine the applicable handling requirements.

Q: 5. How did BSI manage the production delay risk?

Once the cargo was ready, BSI quickly coordinated available air freight capacity based on the actual cargo-ready date.

Destination trucking resources were also arranged in advance so that the shipment could move to final delivery after customs clearance without unnecessary waiting.

The shipment was ultimately delivered two days earlier than the customer's expected delivery date.

Q: 6. What does BSI's DDP door-to-door service include?

Depending on the shipment, the DDP service can cover:

Factory Pickup → Export Customs → Ocean/Air Freight → Destination Customs Clearance → Duty & Tax Handling → Local Transportation → Final Delivery

For this customer, BSI provides:

China → Netherlands / India: Ocean Freight DDP

Vietnam → USA / India: Air Freight DDP

The exact customs and tax arrangements depend on the destination country and shipment requirements.

Q: 7. What value did BSI provide to the customer?

BSI provides the customer with one logistics partner across two production origins and multiple overseas markets.

By coordinating ocean freight, air freight, DDP delivery, DG preparation, customs clearance and destination transportation, BSI reduces the need for the customer to manage separate logistics providers for different countries and transport modes.

For the Vietnam-to-USA shipment, BSI also demonstrated its ability to respond to an unexpected production delay and maintain the delivery schedule, completing final delivery two days earlier than expected.